“I had an old HVAC system replaced along with some rebuilt plenum/ductwork performed by Alamo Austin AC & Heat on March 31, 2026. The entire team of installers and techs were very professional throughout the entire process. This job was a 5 ton, two zone install and basically took an entire work day. From my first impression of the installation team arriving on-time and entering my home to going over the entire new system, each representative from Alamo Austin AC and Heat was extraordinary in their customer service and cleanliness before, during and after the new HVAC system was installed. I want to personally give a big shout out to Angel, Chris, Adrian, Fernando and Eli for the exceptional job they did. This is a company I will definitely use again. Thank you Alamo Austin AC & Heat!”
“Nick did an outstanding job on the servicing of my A/C unit. He was very detailed and explained all of the procedures he performed.
Great job and I am new customer.”
“Adrian was great! He identified the problem, retrieved the part and got my AC up and running properly within a few hours. Professional, friendly, and efficient!”
“Angel Castillo and his crew were thorough, punctual, and professional while completing a large job. Thanks for the excellent service!”
“Excellent service! Quick response time, AC wasn't working in the late afternoon and had a technician out early the next morning. Adrian was super personable and professional, got everything resolved and the unit is blowing cold again. Thank y'all!”
“I cannot say enough good things about my experience with Alamo Austin Air.
From the very first phone call, I felt taken care of during what has honestly been a very stressful time having to repair my AC unit and replace my entire duct system. If you’ve ever dealt with HVAC issues, you know how overwhelming and urgent it can feel — but their team made the entire process so much easier.
Trina (I think that was her name) who took my call yesterday, was incredibly kind, patient, and compassionate. She listened, reassured me, and moved quickly to get everything scheduled. You can tell she genuinely cares about customers and understands how stressful these situations can be. Her warmth and professionalism set the tone for the entire experience.
The AC technician who came out was just as amazing — thorough, knowledgeable, and extremely detail-oriented. He took the time to explain everything clearly, walked me through what was happening with my system, and made sure I felt comfortable and informed every step of the way. There was no rushing, no pressure — just honest, helpful service.
What stood out most was how fast and responsive the entire team has been. From diagnosis to next steps, they’ve been efficient while still maintaining such a high level of care and kindness.
During a time when home repairs can feel overwhelming, Alamo Austin Air has been a bright spot. I’m truly grateful for their professionalism, compassion, and top-notch service.
Highly, highly recommend them if you ever need HVAC help in Austin.”
“Great experience with Alamo. Very professional & very detailed. I’ve had 2 mini splits installed which work amazing along with replacing all the duct work on the main system. Jason & all his crew have done a wonderful job. Highly recommend this company. Sam S”
“Ivan has been our tech since we moved to this area to check and give maintenance to the system since we bought it at Alamo Austin in 2021. He is always in time, knowledgeable and reliable. Keep up the good work Alamo!”
“Chris Elsberry who was our installation manager when Alamo replaced our old system with our wonderful new system. Which has been wonderful. We wanted to add a pocket door to our laundry room and needed to move the thermostat in order to make this change. Chris showed up and got it completed with short notice so that we could keep our remodel going forward. Chris is an Austin native and was a pleasure to work with.
– John F”