This privacy policy discloses the privacy practices for alamoaustinair.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. That information may include your name, address, phone number, and email address. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. This may include GPS software at the time of your appointment. Unless you ask us not to, we may contact you via email or text in the future to remind you about parts estimate, feedback of our services or changes to this privacy policy. You do have the opportunity to opt out. You can opt-out at any time by replying STOP.

Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others. Again, the statistics contain no personal information and cannot be used to gather such information.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes

If you choose to opt-in, you are providing your personal information and may receive SMS notifications. You can opt-out by replying STOP.

No mobile opt-in will be shared with third parties for marketing purposes.

You can expect to receive various messages over time that may include but are not limited to: appointment details, dispatch updates, payment links, data rate notices, privacy policy links and opt-out instructions.

SMS Terms & Conditions

SMS Consent Communication

Information or Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If consent has been given to receive text messages from Alamo Austin Air Conditioning & Heating, Inc., messages may be received related to the following:

Appointment scheduling

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable)

"Hello, this is a reminder of your upcoming appointment with Dr. Smith at Sesame Street on January 1st at 12.00pm. Reply STOP to opt out of SMS messaging at any time."

Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

Opt-in to receive SMS messages from Alamo Austin Air Conditioning & Heating, Inc. can be done in the following ways: By submitting an online form

Opt-Out Method

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.alamoaustinair.com/

Additional Options:If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures

Message and data rates may apply.Opt out at any time by texting "STOP."For assistance, text "HELP" or visit our Privacy Policy https://www.alamoaustinair.com/privacy-policy/ and Terms and Conditions pages https://www.alamoaustinair.com/privacy-policy/

Message frequency may vary.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally-identifiable information. The computers/servers in which we store personally-identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time, and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, please contact us immediately.